Program Portfolio (Capstone) Project – MAN 4162

Create a customer service policy for your business of choice. Address potential consumers needs in the business environment. Include your business client structure, and motivational factors for retaining customers.  Provide research examples to support the development of your Program Portfolio Project overview.

Submission must be original thoughts based on the topics from the “Open Educational Resource” (OER) Course Textbook and/or other referenced sources.  Direct quotes from references must be less than 20 words.

For academic purposes, at least 1 APA formatted reference is required pertaining to the topic(s).

I will provide the first parts of the project which are connected to the brand I created called Eden & Co.

*Textbook Link

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